Troubleshooting Guide: What to Do When Pluto TV is Not Working on your Samsung Smart TV


In recent years, Samsung Smart TVs have become a household must have, offering access to a range of entertainment platforms. Pluto is one of those platforms that users frequently enjoy. However, many users have experienced issues with Pluto TV not working on their Samsung Smart TV. This demand for a solution suggests the importance of being able to solve this recurring issue.

Understanding Samsung Smart TVs and Pluto TV

Insight into Samsung Smart TVs

Samsung Smart TVs are emblematic of the TV revolution, with the introduction of an integrated platform for unlimited -based content. They deliver easy access to a variety of , on-demand movies, live sports, and services such as Netflix, Hulu, and of course, Pluto TV.

An Overview of Pluto TV

Pluto TV, an ViacomCBS company, is a free streaming service, offering numerous channels with a range of content from news to sports, movies to tv shows. It's an ideal option for cord-cutters that want a plethora of entertainment options without the hefty price tag.

The Relationship Between Samsung Smart TVs and Pluto TV

Pluto TV is among the myriad of applications available on the Samsung Smart TV platform. Its content diversity and free access make it a desirable addition to Samsung users. However, users sometimes run into issues, disrupting the seamless viewing experience.

Common Issues with Pluto TV on Samsung Smart TVs

Explanation of Common Problems

The causes of Pluto TV malfunctioning on Samsung Smart TVs can be traced back to a series of recurring issues, usually founded in technical problems, glitches, network problems, or compatibility issues.

Technical Issues

Technical problems could be due to sub-optimal settings in your TV or faults in hardware. This could include wiring problems or issues with peripheral devices attached to your TV.

Software Related Issues

Software issues may stem from outdated firmware or malfunctioning apps that interfere with Pluto TV.

Network or Connection Issues

Another problem area might be your network connection. Slow or unstable internet can disturb the streaming service, causing it to stop or fail.

Compatibility Issues

Shaun compatibility issues may arise if Pluto TV's software isn't properly designed to interact with your Samsung Smart TV model. This might result in application crashes or failures.

Pluto TV on Samsung Smart TVs

Checking Internet Connection

Firstly, ensure your Internet connection is stable and fast enough for streaming. If you're using Wi-Fi, try moving closer to the router or disconnecting other devices.

Rebooting or Restarting the Device

Simple, but effective, rebooting your device can solve many temporary software glitches.

Checking for Software Updates

Make sure both your Samsung Smart TV's firmware and the Pluto TV app are up-to-date as the issue could be a bug that's been fixed in later versions.

Reinstalling the Pluto TV application

Uninstalling Pluto TV and then reinstalling it can rectify any corrupt data causing the malfunction.

Factory Reset of the Device

If all else fails, resetting your TV to factory settings can rectify more deep-set software issues. Do remember to back up your settings, as this will erase all your custom preferences.

Contacting Customer Support

Explaining When to Contact Customer Service

If you've tried the mentioned troubleshooting steps and are still encountering issues, it may be time to contact Pluto TV customer service.

How to Get in Touch with Pluto TV Customer Service

You can reach Pluto TV customer service via their online support page or through their accounts.

What Information to Provide to Customer Service

Describe the problem in detail, provide your device model, and explain the troubleshooting steps you've tried. This information can assist customer service in pinpointing your issue more quickly.

Preventive Measures

Overview of Actions to Prevent Future Issues

Implement regular software updates and system checks. Good maintenance practices like rebooting your device regularly can preemptively solve small glitches before they become larger problems.

Regular Software Updates

Make sure your Samsung Smart TV and Pluto TV are always up to date to avoid bugs and ensure compatibility.

Regular System Checks

Perform regular checks on your device's hardware and connected peripherals to ensure they are in good working condition.


Resolving issues with Pluto TV on a Samsung Smart TV begins with understanding the possible root causes. From network or software troubles to compatibility issues, it's key to pinpoint the problem before applying the appropriate solution. Implementing preventative measures and contacting customer support are also essential aspects of addressing and avoiding these hurdles to your seamless entertainment experience.


Why is my Pluto TV not working on my Samsung Smart TV?

This could be due to a variety of reasons such as software issues, technical glitches, internet connection problems, or compatibility troubles.

How can I fix Pluto TV not working on Samsung Smart TV?

You can fix the problem by checking your internet connection, rebooting your device, updating the software, reinstalling the app or as a last measure, performing a factory reset.

Is Pluto TV compatible with all Samsung Smart TVs?

Pluto TV aims to be compatible with most Samsung Smart TVs. However, compatibility could depend on the model and make of the TV, as well as the version of software installed.

What should I do if Pluto TV is still not working after troubleshooting?

If you're still experiencing problems after troubleshooting, you should contact Pluto TV customer service for further assistance.

How often does Pluto TV update their app for Smart TVs?

Updates depend on the development cycle of the app. However, it's important to keep the app updated for the best experience and to avoid bugs.

Would a factory reset of the device fix the issue?

A factory reset could potentially fix the issue, but since it erases all settings and installed apps, it should be used as a last resort.

What preventative measures can I take to avoid Pluto TV issues on my Samsung Smart TV in the future?

Regular software updates, system checks, and good maintenance practices can prevent many common issues.

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Tracy C.
Tracy C.

Hi! I'm Tracy and I am the owner of this little website. I build it as a resource center to troubleshoot common tech, hardware and software issues.

My mission with is to make tech less intimidating and more approachable for all. With easy-to-understand content, troubleshooting guides an how-to articles, I am committed to demystifying intricate tech problems and providing simple, easy-to-follow solutions.

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