Step-by-Step Guide: How to Reset an Alexa Device Easily and Quickly


In today’s tech-centric world, smart devices such as Amazon’s Alexa have become an indispensable part of our lives, assisting with everything from setting alarms and playing music, to controlling smart home devices. This intelligent virtual assistant has transformed the way we interact with technology, making it more intuitive and convenient. This article is designed to talk you through the process of resetting your Alexa device, an essential piece of knowledge for any Alexa user. Being able to effectively reset your Alexa device can be invaluable for troubleshooting purposes or when preparing the device for a new owner.

Different Models of Alexa

Amazon’s Alexa technology is integrated into a range of devices including the Amazon Echo, Echo Dot, Echo Show, Echo Spot and Echo Plus. Each of these devices vary in their designs, capabilities and settings. However, the process to reset each model is fairly standard, with a few slight modifications for some specific devices.

Reasons for Resetting an Alexa

You might consider resetting your Alexa device in certain circumstances. If your device is not functioning properly or if you are gifting or selling your device to someone else, a reset is often recommended. Resetting Alexa can resolve many software issues and clear all personal data and preferences, ensuring complete privacy for the next user.

How to Reset an Amazon Echo or Echo Dot (first generation)

For first-generation Echo or Echo Dot, follow these simple steps:
1. Locate the reset button at the base of your device.
2. Use a thin object, like a paperclip to press and hold the reset button until the light ring turns off and on again.
3. Wait for the light ring to turn orange, which indicates it has entered setup mode.

How to Reset an Amazon Echo or Echo Dot (second generation)

To reset a second-generation Echo or Echo Dot, implement the following steps:
1. Press and hold the Microphone off and Volume down buttons simultaneously.
2. Wait until the light ring turns orange (around 20 seconds), then let go. This signals that your device is in setup mode.

How to Reset an Amazon Echo or Echo Dot (third generation and newer models)

For third-generation Echo or Echo Dot and newer models, the reset process involves:
1. Press and hold the Action button for about 25 seconds until the light ring turns orange and then briefly purple.
2. Release the button once you see the light ring turns orange again, indicating the device is in setup mode.

How to Reset an Alexa Echo Show

If you need to reset your Echo Show, follow these steps:
1. Swipe down from the top of the screen and then tap on Settings.
2. Scroll down and select ‘Device Options’.
3. Finally, choose ‘Reset to Factory Defaults’ to initiate the reset process.

Other Alexa Devices

For other Alexa devices like Echo Spot and Echo Plus, a similar process can be followed. Usually, you will find a ‘Reset to Factory Defaults’ option in the Settings.

Precautions to take during and after Reset

Always remember, resetting should be your last resort as this process removes all personalised settings. Following a reset, you will need to set up your device as a new one, meaning you will have to reconnect it to your Wi-Fi network and reconfigure your settings.

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If your device won’t reset, try checking your Wi-Fi connection first. If you encounter issues following a reset, contact Amazon’s customer service for assistance.


Resetting an Alexa device is a fairly straightforward process, irrespective of the model you own. It’s an essential skill for troubleshooting various issues, gifting or selling your device, or simply starting afresh.


Will resetting Alexa lose its learned capabilities?

Yes, a reset will erase all personalized data and settings, which also includes learned routines and voice profiles.

Can I reset Alexa remotely?

No, Amazon does not currently offer a remote reset option. Resetting must be done directly on the device.

Where can I get further help with resetting my Alexa device?

For additional help, you can access the Amazon Alexa Help Center online or directly contact Amazon’s customer service.

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