Hit the Reset Button: Your Ultimate Guide to Factory-Resetting Your HP Laptop


A factory reset is a process that returns your laptop to its original, out-of-the-box state. It is essential for maintaining the performance and security of your device. There might be several reasons for performing a factory reset, ranging from troubleshooting a specific software issue to selling your laptop to someone else. Regardless of your reason, this guide will walk you through the process of factory resetting your HP laptop correctly.


Before you begin the factory reset process, it’s essential to take some preparatory steps. These include backing up important data, gathering necessary tools, and finding your laptop model and recovery information.

Backup Important Data

A factory reset will remove all data, files, and software currently installed on your laptop. Thus, it’s crucial to back up anything you may need in the future before starting the process.

1. Files and folders: Consider backing up your important documents, photos, music, videos, and any other files you’d like to keep. These files can be saved to external storage devices like USB drives or external hard drives. Alternatively, you may use cloud storage services like Dropbox, Google Drive, or OneDrive.

2. Software applications: It’s essential to backup any software programs that you have installed on your laptop. Take note of their license or registration details, as you may need this information to reinstall them later. You can also create a list of your essential applications so that you remember to reinstall them after the factory reset.

Gather Necessary Tools

Before starting the factory reset process, ensure that you have the following items at hand:

1. Power source: Connect your laptop to a reliable power source to avoid any interruptions during the reset process.

2. USB drive or external hard drive: You’ll need this to back up your data and files or create recovery media if required.

Find Your Laptop Model and Recovery Information

You’ll need to know your HP laptop’s model number and how to access its recovery partition. This information can typically be found in the user manual that came with your laptop, or you can search for it online using your model number.

1. Model number: The HP laptop model number is generally printed on a sticker at the bottom or inside the battery compartment. You can also find this by pressing the Windows key, typing “system information” and looking at the “System Model” field.

2. Recovery partition access: The recovery partition is a section of the hard drive dedicated to restoring your laptop to its factory settings. HP laptops have a built-in recovery partition; however, the method to access it may vary depending on your laptop model. Once you’ve found the recovery partition access key combination, note it down for later use.

Begin The Factory Reset Process

Now that you’re prepared, it’s time to start the factory reset process. Follow these steps to reset your HP laptop.

Power Off The Laptop

Start by powering off your laptop. This ensures that no programs or files interfere with the factory reset process. Once the laptop is completely shut down, you can proceed to the next step.

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Access The Recovery Partition

To access the recovery partition, you’ll need to use the key combination you noted down earlier.

1. Boot options: Power on your laptop and immediately press the key combination repeatedly until the “Boot Options” or “Startup Menu” screen appears.

Choose Recovery Option

Once you’ve accessed the recovery partition, you’ll need to choose the appropriate recovery option. Depending on your HP laptop model, the options might be slightly different. Generally, you’ll have two choices:

1. Reset this PC: This option is available in newer HP laptops running Windows 10. It allows you to reset your device while preserving your personal files, or to start fresh with a clean installation. Choose “Keep my files” if you want to keep your data or “Remove everything” if you want a fresh start.

2. HP Recovery Manager: Older HP laptops may use HP Recovery Manager instead of the built-in Windows 10 “Reset this PC” option. In this case, follow the on-screen instructions to reset your laptop.

Follow The On-Screen Instructions

The factory reset process will begin once you’ve chosen the appropriate option. This process may take some time, so be patient.

1. Choosing settings: If prompted, choose whether you want to reinstall the default apps, and follow any other instructions provided on the screen.

2. Confirming selection: When prompted to confirm, double-check that you have backed up all your important data and then proceed with the factory reset process.

Reinstalling Software and Restoring Data

After the factory reset process is complete, you’ll have a fresh, clean laptop to work with. Now it’s time to reinstall your essential software and restore your data.

Install Important Software

Start by installing the following software:

1. Operating system updates: Make sure your laptop has the latest Windows updates installed for optimal performance and security.

2. Anti-virus program: Don’t forget to install a trusted anti-virus program to keep your laptop safe and secure.

Restore Personal Files and Folders

Now, you can restore your data/files that were backed up earlier.

1. From backup source: Connect your USB drive or external hard drive (or access your cloud storage) and transfer your files back to your laptop.

2. Organize and sort files: Arrange your files and folders to your preference, ensuring that everything is easy to access and well-organized.


Performing a successful factory reset on your HP laptop is crucial for maintaining its performance and security. By following the steps outlined in this guide, you can ensure that your laptop runs smoothly and efficiently, while also improving its overall security. If you encounter any software or hardware issues in the future, a factory reset can also serve as a valuable troubleshooting tool.


1. When should I consider doing a factory reset on my HP laptop?
Consider doing a factory reset when you experience persistent software or hardware issues, notice a significant decline in performance, or plan to sell or give away your laptop.

2. How long does it take to factory reset an HP laptop?
The duration of a factory reset varies, but it typically takes between 30 minutes to 2 hours, depending on your laptop’s specifications and the amount of data it contains.

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3. Will I lose all my data if I factory reset my HP laptop?
Yes, a factory reset wipes all your data, including personal files, installed software, and system settings. It’s essential to backup any important data before starting the factory reset process.

4. What happens to my installed software after a factory reset?
All installed software will be removed during the reset process. You will have to reinstall any required applications, with the exception of those that come preinstalled on your laptop.

5. Does factory resetting remove viruses and malware?
Generally, factory resetting can remove most viruses, malware, and other threats. However, the effectiveness of the factory reset at removing malware depends on the malware’s severity and its persistence.

6. Can I use my laptop during the factory reset process?
No, you cannot use your laptop during the factory reset process. To avoid any issues, only initiate the factory reset when you’re ready to set aside your laptop for the reset’s duration.

7. Can I perform a factory reset without losing my personal files?
With Windows 10’s “Reset this PC” feature, you can choose the “Keep my files” option when resetting. It removes all installed apps and settings but retains your personal files. Ensure that you have a proper backup in case anything goes wrong during the reset process.

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